Reference

Terms & Conditions For Your one55 Account

Our Terms & Conditions set the rules for opening an account, using the lobby and moving funds through approved Indonesian payment rails.

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one55 Terms & Conditions For Your one55 Account
POLICY SUPPORT

Get Help With Account Terms

A clear contact route helps when a rule is difficult to apply to your account. We can point you to the relevant Terms & Conditions section, explain which account step is pending…

Account access If phone verification or a policy check stops account access, contact us through the account support route shown on one55. Tell us the email or phone detail connected to your account, and we will direct you to the applicable Terms & Conditions section.
Wallet questions For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, send the receipt reference with your request. We use those details to match the payment record and explain which wallet rule applies before any account action is taken.
Policy requests When you want a wording change, data request or account closure under the Terms & Conditions, use the contact path shown in your account. Include the exact request and your account reference so we can route it to the right policy contact.
DATA PRACTICES

How We Apply These Account Rules

The policy is practical: it explains what we collect for account access, how we use it to check requests and how you can ask for a correction.

Data handling

We handle the account details you provide for access, verification, payment matching and policy support. The Terms & Conditions identify the relevant uses, so you can see why a phone number, receipt reference or account detail may be requested.

Cookie choices

Our policy explains how cookies support account sessions and page settings. If a cookie affects your access path, check your browser controls and the wording on this page before changing the setting, since some account functions may rely on an active session.

Account security

You are expected to keep your sign-in details private and to tell us if access looks unusual. We may ask for account verification before changing personal details or discussing a wallet record, as set out in the Terms & Conditions.

Retention periods

The policy describes how long certain account, payment and support records may be retained for operational or legal reasons. If you ask about a record linked to DANA, QRIS or bank transfer, include its reference so we can identify the relevant retention rule.

Change requests

To request a correction to your account details, send the new wording and the account reference through our stated contact route. We may verify your phone before applying a change, helping keep the account record aligned with the person who opened it.

Policy contact

Questions about access, data, cookies or account closure should use the policy contact path shown on one55. We will explain the applicable clause and any next step; eligibility remains dependent on local law and available where local law permits.

Terms & Conditions Questions For one55

These answers cover the policy points you are most likely to check before opening an account. Read the complete Terms & Conditions as well, because the full wording controls account access, wallet handling, data requests and any later change to the policy.

You can read the Terms & Conditions on this policy page before opening an account. Check the access, account, wallet, data and closure sections together, then confirm your phone details during the account step if you decide to continue.

You may accept the Terms & Conditions only where local law permits and after checking that the service is available to you. We require accurate account details and phone verification, and we may pause access when eligibility or identity needs checking.

Yes. The policy covers wallet and payment handling for DANA, OVO, GoPay and QRIS, plus bank transfer and virtual account steps. Use payment details that belong to you, keep the receipt reference and follow any matching check described in the terms.

Yes. Send the requested correction through the policy contact path shown in your account, with your account reference and the exact detail to change. We may verify your phone first, then explain whether the correction is permitted under the Terms & Conditions.

The Terms & Conditions explain that cookies may support account sessions, saved settings and access checks. You can manage browser settings, but changing them may affect a mobile browser session. Contact us if a cookie setting prevents you from reaching the policy page.

Use the stated policy contact route to request account closure. We may verify the request and explain any pending wallet or account step. Certain records can remain for the period described in the Terms & Conditions, including relevant payment references.

Yes. We may update the wording when account, payment or legal requirements change. We will place the revised text and applicable date on this page. Read the updated Terms & Conditions before continuing, particularly if you use QRIS or bank transfer.

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