Reference

Legal terms for your one55 account

Our Legal page sets out how your one55 account, wallet records and lobby access are handled in Indonesia.

Account conditionsPayment recordsLocal-law accessData requests
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one55 Legal terms for your one55 account
POLICY CONTACT

Get policy help through account channels

A clear contact route matters when a Legal question affects your account or payment record.

Account access If phone verification or a sign-in check stops your account path, contact us from the available support area and include the phone number attached to one55. We can identify the relevant Legal condition and explain what step is needed where local law permits.
Wallet records For DANA, OVO, GoPay or QRIS questions, send the payment reference, date and wallet name through the account support route. We use those details to match the record and explain whether a policy check, account review or additional confirmation is required.
Policy requests When you want a copy, correction or clarification concerning your Legal data, state the request plainly and use the contact path shown in your account. We will direct it to the appropriate team and tell you if identity confirmation is needed before action.
DATA PRACTICES

Your data rights inside one55

We treat Legal questions as account matters, not as a reason to collect unnecessary details.

Data handling

We use account details, phone verification results and payment references to operate access checks and resolve wallet records. A request should contain only the details needed to identify your account, such as the attached phone number and relevant DANA or QRIS reference.

Cookie choices

Cookies and similar browser storage can help preserve sign-in state and policy preferences. You can review browser controls on your mobile or desktop device, while changing them may require another sign-in or affect how the account path remembers your settings.

Account security

Keep your phone number, sign-in details and verification messages private. If an unfamiliar device reaches your account, contact us through the account support route and mention the device concern so we can explain the available security step.

Record retention

Payment and account records may be retained for the period described in the current Legal notice, including records linked to bank transfer, virtual account or wallet checks. We do not promise deletion outside the periods and conditions stated there.

Correction requests

If your name, phone detail or account record is inaccurate, send a correction request through the support contact path. Include the affected field and a clear explanation; we may confirm ownership before changing information tied to account access.

Policy owner

Questions about wording, access conditions, data use or retention should go to the contact route shown inside your account. We will identify the relevant policy area and explain the next step, including whether access depends on local law.

Legal answers before you open an account

These Legal answers focus on the points that usually matter before an Indonesian account is opened: eligibility, phone verification, payment records, cookies, data requests and contact steps. We keep the answers practical so you can check the relevant rule before moving from the account page to the lobby.

It covers account conditions, phone verification, payment records, data handling, cookies, retention and contact requests. It also explains that access depends on local law, so you should read the current terms before using casino, slot or sports areas.

Yes. Account and lobby access depends on local law and is offered where local law permits. Your available payment route may also vary by account status, so check the displayed conditions before selecting DANA, OVO, GoPay, QRIS or a bank option.

Phone verification connects the account to a reachable contact detail before access is enabled. It also helps us handle account ownership and security questions. Keep the number current, and use the account support route if a verification message does not resolve the access step.

DANA and QRIS references can be used to match a payment record with your account when a wallet question arises. Keep the reference and date available, and send them through account support. We may request ownership confirmation before discussing account-specific details.

You can request a correction by contacting us through the support path shown inside your account. Identify the field that is wrong and provide the attached phone number. We may verify account ownership before changing information connected with access or payment records.

Cookies or browser storage may preserve sign-in state and policy preferences on your mobile browser or desktop. Browser controls can change how those features work. If you clear them, you may need to sign in again before sending an account-based Legal request.

Use the account contact route and state whether you are asking about retention, a copy, correction or another data request. We will explain the current Legal conditions and any identity check required. Some records may remain for the period described in the notice.

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